Shipping & Returns
You may return most undamaged items within 30 days of delivery with a 25% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three days after receiving your return from the shipper
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We primarily use USPS for shipping and can ship anywhere in the continental United States that USPS provides service. For domestic shipping (shipping within the US), we offer a flat rate USPS fee using First Class or Priority mail shipping, ?For larger items, FedEx ground is provided.
We are also happy to expedited your order. Next day air or 2nd. day delivery shipping is available by using your UPS company account number.
Provide the following in the notes during checkout or an Email message to firstname.lastname@example.org
1. UPS Account Number, 2. Company's name on the account 3, Contact name and phone number, 4. Provide the UPS service level required (next day air or ?), 5. Confirm Shipping address
Thank you for choosing Industrial Resellers , we appreciate your business!